Terms of use

Art # A # Presentation

The general conditions of sale quoted below detail the rights and obligations of our company seeandsound.com and its customers on the settlement of the sale in our webshop


Art # B # Our products and Warranty

the characteristics of the products displayed on our site are identical to those provided by the manufacturers of these brands.

The customer benefits from a guarantee of at least 2 years, even 3 years. Our company is not responsible for non-compliance with the regulations and laws in force in the country of reception. Broken, damaged products that have come in contact with liquid products or have been misused are void. Products accepted for warranty must be sent with their accessories and invoice. The repair of the product lasts at most 30 working days, upon receipt of the package by us. Contact us before sending. No cash on delivery will be accepted.

Any decoder whose software has been modified for unofficial use will be withdrawn. An estimate will be submitted for repair costs.

Remote controls are not guaranteed


Art # C # Your orders

Every order remains invalid until receipt of the full amount


Art # D # Payment methods

Payment of orders is made by bank transfer or Hipay.

When registering the order, the buyer will have to pay the total amount of the invoice.


Art # E # Delivery Conditions

Any product is delivered without guarantee as to the deadlines. The delivery deadline varies depending on the address.

All shipments are made from our warehouses in Belgium


Art # F # SAS

Our after sales service is open to all our customers during the opening hours of our offices, customers can contact us by email or by mail.


92 Kerkstraat

1601 Sint Pieters Leeuw


Phone: +32 3 378 36 48

Mail: info@seeandsound.be

(PS: no stock on the addresses mentioned above, neither sale nor reception)


Art # G # Retraction

Customers can retract within 8 days from the date of delivery to return the product, the costs of the withdrawal are the responsibility of the customer. Damaged products are not returned or exchanged.

In case of return of the undelivered parcels because of an error on the part of the customer on the address or on the name mentioned on the mailbox, the customer has the choice to request a new return at his expenses (15 € for Metropolitan France) and at no additional cost, or request a refund (the withdrawal fee can be up to 30% of the value of the order within a maximum of 30 days)

PS: the customer has the right to seize the services of justice (at his expenses) in case of disagreement with our conditions of sales.